Quality | Innovative | Training

Overview

This course supports members of staff who chair a variety of different types of meetings which all have the same theme in common, they are all sensitive meetings e.g. Adult & Child Protection Meetings, Safeguarding Meetings, HR Meetings, Disciplinary Meetings, Restructuring Consultation etc.

Who is Chairing Sensitive Meetings aimed at?

Anyone who needs to chair sensitive meetings

Course Length

1 day

Learning Outcomes

By the end of the course delegates will have

  • Considered how to effectively plan for sensitive meetings
  • Considered the purpose and functions of chairing sensitive meetings
  • Understood the structure of a sensitive meeting and the role of the chairperson
  • Explored the impact of stress and anxiety on people and how this shapes their behaviour
  • Considered a range of human development theories in order to consider managing behaviours and supporting individuals in contributing to sensitive meetings
  • Considered how to deal with challenging behaviours from eg family and professionals in a non threatening yet assertive way (using motivational questioning techniques)
  • Become aware of how to use SMART Planning to record meeting outcomes and expectations
  • An overview of national and local policy and procdures

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