Emotional Intelligence in the Workplace

Overview

Emotional Intelligence is a skill to perceive, assess, and manage the emotions of one’s self, of others, and of groups. In this Emotional Intelligence in the Workplace Training course you will learn that its importance is that it can help individuals with relationships in life and at work, with management of people and teams of people, enabling them to interact and influence others, as well as improving confidence and assertiveness. At its most simplistic, it is allowing yourself to be you.

Who is Emotional Intelligence in the Workplace aimed at?

Anyone in the workplace – whatever their job

Course Length

1 day

Learning Outcomes

On completion of the course, participants will:

• Understand what EQ is
• Understand the value of applying EQ for oneself and for others in life and work
• Be able to learn from others? strength & apply the rules of respect
• Know how to develop personal insight and manage emotions