Making Every Contact Count

Overview

This short course aims to offer workshops for participants to increase knowledge and skills in supporting clients/service users and members of the public to live healthier lifestyles and promote wellbeing The session is designed to increase your confidence in discussing lifestyle issues with others and increase your awareness of services in your local area around health and wellbeing

Who is Making Every Contact Count aimed at?

All staff who work directly with members of the public who may be able to support healthy life choices

Course Length

3 hours

Learning Outcomes

By the end of the session participants will:

•  Understand what MECC is and how it works
• Understand how to engage in MECC with your client group
• Explore what makes people respond the way they do and how to reduce conflict and resistance
• Practice using communication skills to aid change by working in a motivational way
• Be aware of stages of change and how to recognise and support these
• Develop an understanding of the three A’s to effective conversations