Human Resources

The aim of this course is to prepare staff for applying for jobs by supporting them in completing application forms (which may be external) and giving hints and tips to help with interviews including using the STAR technique.

The aim of this workshop is to prepare staff for applying for jobs by supporting them in completing application forms (which may be external) and giving hints and tips to help with interviews including using the STAR technique.

This course provides the tools to effectively, fairly and consistently set, manage and feedback to members of a team regarding their performance at work.

This is a short, practical skills course that is designed around aligning all employees against sexual harassment in the workplace as well as any form of harassment. To do this the trainer gets employees to explore and understand what is expected of them regarding acceptable conduct under company policy and UK law as well what is expected of an employer as part of their legal duty of care.

This course supports members of staff who chair a variety of different types of meetings which all have the same theme in common, they are all sensitive meetings e.g. Adult & Child Protection Meetings, Safeguarding Meetings, HR Meetings, Disciplinary Meetings, Restructuring Consultation etc.

A course for participants to understand the change process as well as the pace of change and how we can control our journey positively. Also to become resilient and maintain a positive mindset throughout the whole process; to embrace and take an active part in the process every time. The course will enable participants to build the skills and confidence to enable them to self navigate through the change journey understanding how much control they have. They will develop resilience to positively embrace change and motivate themselves throughout and beyond.

This collection of core skills courses covers 4 essential HR topics relevant to Managers who are in a first line supervisory role. It will equip them with the knowledge and practical skills to manage the following HR areas: 1. Disciplinary & Grievance 2. Absence Management 3. Performance Management 4. Recruitment & Selection

Bias is something that affects everyone, and shapes our experience of both the world and the people around us. Making a positive change starts with an acknowledgement that it does exist and the potential business impact of not taking action to rectify it. During this Bias Training session we will explore how both conscious and unconscious bias’ can affect our decisions regarding recruitment, selection, leadership, motivation and more.

This course will provide participants with an insight into the available methods complimentary to, and instead of formal processes’ for conflict resolution; including skilled use of communication and questioning and identifying ‘people problems’ which could potentially become an issue for resolution. Particularly, but not limited to acquiring the skills to re-establish working relationships after a formal dispute has been resolved. This course will introduce participants to a range of skills, competencies and knowledge/experience that make up the mediator skill set. This includes, but is not limited to, Non-Violent Communication (NVC), Motivational Interviewing techniques and restorative conversations.

This course is designed to show and help team leaders understand their responsibilities to ensure that the workplace is one where all risks are minimised from cases of sexual harassment occurring. To do this, the trainer will get team leaders to explore and understand what is expected of them under company policy and UK law as well what is expected of them as part of their legal duty of care towards their teams. The session will help them understand what actions to take where they see inappropriate conduct taking place or if they receive a complaint directly. The session will also seek to dispel notions that there is a difference between banter and sexual harassment in the workplace as well as look at how our own psychological biases can influence and inadvertently support a culture where harassment can happen.

Our staff change support programme is a range of training courses designed to support all staff and managers in an organisation during times of change. Topics include: Working in a Changing Work Environment (for Employees) Leading in Times of Change (Managers) Stress Awareness & Building Resiliences (for all) Completing Job applications and Interviewing Skills Being Interviewed for a Ring Fenced Post These courses are available as a complete programme or individually.

This half day session is taken from a full day practical skills course that is primarily designed around equipping line managers who are actively involved in recruiting and selecting employees with the knowledge and skills to hire employees in line with UK employment law. In addition, the full day course takes a deeper dive into issues of conscious and unconscious bias in hiring managers that can impact the selection process and put a business at risk from claims of direct and indirect discrimination under the equality act.

This course is primarily designed around equipping line managers who are actively involved in recruiting and selecting employees with the knowledge and skills to hire employees in line with UK employment law. In addition, it takes a deeper dive into issues of conscious and unconscious bias in hiring managers that can impact the selection process and put a business at risk from claims of direct and indirect discrimination under the equality act.

This two day highly participative workshop is open to anyone wishing to improve their interviewing skills. Whether they be employment or performance interviews the workshop will assist participants to develop a structure to interviewing as well as utilise excellent communication skills.

In many organisations where change is taking place, employees will have been placed in an Internal Ring Fence for Redundancy Selection or Competitive Ring Fence Selection Process. This course aims to support all employees in this situation who need to prepare for a Ring Fenced Interview. It explains an outline of the scoring process and goes on to include hints on completing the application form and tips on being interviewed.

This Equality Diversity and Inclusion Training course describes key legislation and codes of practice relating to diversity, equality and inclusion.

The handling of conflict, incidents of workplace bullying, complaints and serious incidents is of real concern within the workplace. It is essential that any investigation carried out is conducted in the correct manner using a professional approach. The purpose of this course is to equip staff with the skills and knowledge to set up and run and report investigations, by adhering to professional protocols.

Conflict in the workplace can be the source of much disruption and affect not just the productivity of the organisation but the wellbeing of those who work in it. This course aims to equip participants with the skills to deal with situations of conflict, whenever they arise and to be able to prevent escalation, as well as dealing with unacceptable verbal or non verbal aggression

This course will outline a model for managing change within a complex health setting, enable participants to understand the likely reactions to change and employ strategies to ensure effective implementation of change especially in the handling of others.

This course will enable participants to apply Mindfulness personally and professionally to reduce stress in everyday life, to understand how and why we think, feel and react to stress and to understand and practise mindful responses to stress. Mindfulness will help develop present moment awareness to see life differently, change unhelpful patterns and experience more choice.

The course is designed to enable participants to develop a working knowledge of the importance of understanding and managing challenging behaviours in a variety of different workplaces.

The purpose of this session is to review what is required when developing a Commissioning Report and identify specific points that should be included.

he diversity within teams adds to both the richness of our work and improves the ways in which we can provide services to the people who access them. In this session we will be looking at the practical steps we can take in order to ensure the appropriateness and effectiveness of our own practice but also what we can instigate and maintain within our team in order to ensure that regardless of differences that people are treated with respect, understanding and dignity.