Quality | Innovative | Training

Some of our most popular courses include those on Resilience, Stress & Well-being. We recognise that stress and pressure in the workplace are a constant problem and will aim to tailor courses to your particular workplace. Talking Life offers entertaining and effective training solutions, from small workshops to larger events for 50 or even 100 of your staff. We can deliver courses for your organisation’s staff, its managers or joint courses.

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Our Resilience, Wellbeing & Stress Courses

Time and Workload Management

These days everyone is pulled in many directions and there never seems to be enough time in the day. We cannot create time. This course has been designed to help you identify how use your time during the day and look for ways to spend your time effectively. This session is to help you effectively plan your day and workload

Chairing Sensitive Meetings

This course supports members of staff who chair a variety of different types of meetings which all have the same theme in common, they are all sensitive meetings e.g. Adult & Child Protection Meetings, Safeguarding Meetings, HR Meetings, Disciplinary Meetings, Restructuring Consultation etc.

Embracing Change

A course for participants to understand the change process as well as the pace of change and how we can control our journey positively. Also to become resilient and maintain a positive mindset throughout the whole process; to embrace and take an active part in the process every time. The course will enable participants to build the skills and confidence to enable them to self navigate through the change journey understanding how much control they have. They will develop resilience to positively embrace change and motivate themselves throughout and beyond.

The Mindful Manager in Times of Crisis

This course helps participants understand how and why we think, feel and react to stress and to understand and practice mindful responses to stress. Mindfulness will help develop present moment awareness to see life differently, change unhelpful patterns and experience more choice. It will inject moments of stillness into times of disorder, panic, crisis. The course will enable participants to apply Mindfulness personally and professionally to reduce stress in everyday lives. The interactive session enables managers to look at difficult times and challenges, some of which we have no experience of and be able to mindfully choose and action effective plans for self and others.

Anxiety – Bitesize

This bitesize course is to help delegates to understand what anxiety is and where it comes from and how to recognise it in themselves or co-workers. It will also give tips on how to deal with it.

Bouncing Back! How to be Resilient in the Workplace for Managers

This half or full day session, Bouncing back for Managers, has been created specifically to help delegates build their awareness of mental wellbeing and resilience and to increase their skills and confidence in having perceived difficult conversations. It will enable delegates to understand how and why we think, feel and react to stress and to understand and practice mindful responses to increase our resilience. The Resilience Training course will enable candidates to apply Mindfulness and Emotional Intelligence techniques to reduce stress in everyday lives. It will also enable candidates to understand others better and communicate to change patterns of behaviour and overcome self-limitations. It is also designed to help benchmark personal resilience levels and leave with new techniques to increase personal resilience enabling delegates to have the difficult conversations with selves as well as others, to know what to say and what not to and to know what to appropriately do with the information gained. The session is designed to be interactive and as such a safe environment to share advice and best practice.

6 Week Wellbeing Programme

In the last two years and because of the Pandemic and Lockdown people are looking at their lives and themselves in a different way. Many people want to make changes such as creating greater work-life balance, getting more enjoyment out of life, and in some cases improving their mental health, confidence, self-esteem and/or anxiety levels. There are a range of modules that can be taken as part of a six-phase journey or as stand-alone sessions. The purpose of the six phases is to identify where you are now and work through a series of potential barriers to wellbeing and achieving success.

Stress & Resilience for Managers

Managers often feel stressed trying to cope with both the demands of their senior managers as well as manage a team. The Aim of this workshop is to equip Managers with practical strategies to manage stress and build resilience in themselves and others. It also covers what steps managers can take to resolve any issues.

Managing Conflict in Customer Service

When working in client facing roles its possible to encounter individuals who are upset, agitated or frustrated. On many occasions the person will channel these emotions toward as anger and aggression. This course explores how to deliver excellent customer service whilst managing the emotions of others and maintaining own wellbeing.

Low Arousal approaches to Managing Aggression

This course aims to help individuals in the workplace to develop techniques in using low arousal approaches to manage aggressive incidents in care settings. It explores the function and origin of aggressive behaviours and the role of the worker or the context in causing stress for both service users and staff

Emotional Intelligence in the Workplace

Emotional Intelligence is a skill to perceive, assess, and manage the emotions of one’s self, of others, and of groups. In this Emotional Intelligence in the Workplace Training course you will learn that its importance is that it can help individuals with relationships in life and at work, with management of people and teams of people, enabling them to interact and influence others, as well as improving confidence and assertiveness. At its most simplistic, it is allowing yourself to be you.

Breaking Bad News

This workshop will provide the delegate with the awareness of the issues involved when sharing information about highly emotive and challenging situations. They will develop understanding of the impact, on both the giver and receiver, of sharing bad news whilst understanding of the needs of patients and relatives.

Emotional Intelligence for Managers

Emotional intelligence, hope, mindfulness, and compassion help a person reverse the damage of chronic stress and build great leadership relationships. The Positive and Negative Emotional Attractors inspire sustained, desired change and learning at many levels. Emotionally Intelligent leaders have great positive impact on their employees. High competency in communicating, influencing, motivating others, and managing emotions in the workplace thrust leaders to become mentors as well. Therefore, exceptional leadership calls for high emotional intelligence leaders that have sound judgment and reasoning. This course will focus on imparting emotional excellence skills to enable you to succeed as a distinctive leader. Delegates will gain insights and skills on how to be an emotionally intelligent leader. They will develop intrapersonal skills of self-awareness and self-regulation. They will also gain mastery of interpersonal skills of empathy and relational skills. Delegates will be exposed to the latest scientific breakthroughs in management science on the mastery of healthy emotions in a leader. They will learn the importance of managing body, mind and spirit so as to lead others in a holistic manner. Delegates will return to their organisations with skills to be excellent leaders.

Compassion fatigue, Moral Injury and Supporting Resilience

The aim of this course is to increase awareness of Compassion fatigue and Moral Injury and how these affect practitioners in social care settings. This course focuses on the impact of working in high intensity, emotionally impactful working environments on practitioners. It considers trauma informed practice in relation to practitioners and how they can maintain resilience within chaotic work settings The day provides a foundation for taking active measures in maintaining resilience and self- care whilst considering the impact of the pandemic alongside working in settings that are demanding and quick changing

Stress and Resilience

A half day programme for participants to understand how and why we think, feel and react to stress and to understand and practice mindful responses to increase our resilience. The course will enable individuals to apply Mindfulness and Emotional Intelligence (EI) techniques to reduce stress in everyday lives. It will also enable candidates to understand others better and communicate to change patterns of behaviour and overcome self-limitations.

Resilience training, difficult conversation and engaging challenging users

This one day course has been designed for staff to learn how to have difficult conversations with clients, colleagues and managers. It aims to Increase confidence to have those conversations, understanding the benefits for you, the other person and the work by taking a look at the skills that you already use. You will learn simple techniques to create a positive outcome, identify techniques of Resilience, Assertiveness and look at how to use the skills to engage people including difficult situations. A full day’s informative, interactive and fun training course conducted in a relaxed and “safe” learning environment for staff

Mindfulness – Bitesize

A short session for participants to understand how and why we think, feel and react to stress and to understand and practise mindful responses to stress. Mindfulness will help develop present moment awareness to see life differently, change unhelpful patterns and experience more choice. The course will enable candidates to apply Mindfulness personally and professionally to reduce stress in everyday lives

Managing Conflict

Conflict in the workplace can be the source of much disruption and affect not just the productivity of the organisation but the wellbeing of those who work in it. This course aims to equip participants with the skills to deal with situations of conflict, whenever they arise and to be able to prevent escalation, as well as dealing with unacceptable verbal or non verbal aggression

Managing Change

This course will outline a model for managing change within a complex health setting, enable participants to understand the likely reactions to change and employ strategies to ensure effective implementation of change especially in the handling of others.

Mindfulness

This course will enable participants to apply Mindfulness personally and professionally to reduce stress in everyday life, to understand how and why we think, feel and react to stress and to understand and practise mindful responses to stress. Mindfulness will help develop present moment awareness to see life differently, change unhelpful patterns and experience more choice.

Courageous Conversations

The aim of the course is to learn simple techniques to create positive outcomes, identify ways to achieve resilience and assertiveness, and look at how to use the skills to engage people including difficult situations.

Dealing with Distressed People

This course will look at working with distressed and difficult clients by developing awareness of the issues involved when sharing information in a highly emotive and challenging setting. Delegates will develop an understanding of the impact, on both the giver and receiver, of support and information and explore tried and tested ways of communicating with distressed people and identify the most appropriate strategies.

Depression Awareness

A programme for candidates to develop an awareness of what depression is, what causes it and to understand the impact of stress and the importance of a good foundation. They will develop an understanding of what resilience is and how to develop it to reduce the impact of depression

Bouncing Back! How to be Resilient in the Workplace

Stress affects significant numbers of the working population in a UK workplace which is becoming increasingly demanding. This Resilience Training course, will help individuals to understand how and why we think, feel and react to stress and to understand and practise mindful responses to increase resilience. The course will enable participants to apply Mindfulness and Emotional Intelligence techniques to reduce stress in their everyday lives. It will also help to understand and communicate with others better to change patterns of behaviour and overcome self-limitations

Bouncing Back Bitesize

This bite size session, Bouncing Back Bitesize Resilience Training, has been created specifically to help delegates build their awareness of mental wellbeing and resilience to increase their skills and confidence in self and team. It will enable delegates to understand how and why we think, feel, and react to stress, to understand and practice mindful responses to increase our resilience. The course will enable candidates to apply Mindfulness and Emotional Intelligence techniques to reduce stress in everyday lives. It will also enable candidates to understand others better and communicate to change patterns of behaviour and overcome self-limitations. It is also designed to help benchmark personal resilience levels and leave with new techniques to increase personal resilience enabling delegates to have the difficult conversations with selves as well as others, to know what to say and what not to and to know what to appropriately do with the information gained. The session is designed to be interactive and as such a safe environment to share advice and best practice.

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